Frequently Asked Questions

Everything you need to know about our farm-fresh products and delivery.

How do you ensure the freshness of your products during transit?

We use specialized insulated packaging and eco-friendly cold packs to maintain optimal temperatures from our farm to your doorstep.

Where does Farm Girl source its ingredients?

We partner exclusively with local, sustainable farms that prioritize organic practices and ethical animal husbandry.

What is your return policy for perishable food items?

Due to the nature of our products, we cannot accept returns. However, if your order arrives damaged or spoiled, please contact us within 24 hours for a full refund or replacement.

Do you offer subscription boxes?

Yes! You can subscribe to our weekly or monthly 'Harvest Boxes' to save 15% on your favorite seasonal staples.

How can I track my delivery?

Once your order is harvested and packed, you will receive an email with a tracking link to monitor your delivery in real-time.

Are your packaging materials recyclable?

Absolutely. We use 100% compostable liners and recyclable cardboard boxes to minimize our environmental footprint.